• Shipping Policy

Carriers:

At Mission Eye Care, we use our best efforts to make sure your order gets to you on time. Shipping for contact lenses is direct from the manufacturer by courier. Shipping for most other products will be from our facility and generally by Canada Post or local courier when appropriate. Learn more about our shipping information below.

Ordering Information:

If you use our webstore to purchase product(s), payment must be received by Mission Eye Care prior to release of an order, unless otherwise agreed by us. We may need to verify information you provide before an order is accepted and may cancel or limit an order any time after it has been placed, including but not limited to the event that a product is listed at an incorrect price due to typographical or other error. If payment already has been made and your order is cancelled or limited, we will refund any payment you made for the product that will not be shipped due to cancellation or limitation of an order in the same tender as the original purchase.

Delivery Time and Shipping:

Unless otherwise noted, we will use our best efforts to ship products within 1-2 business days of the receipt of a properly completed order. Product availability may be limited and particular products may not be available for immediate delivery. We shall not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery.

We reserve the right to modify the shipping cost if you select an inappropriate method for your location. We also reserve the right to revoke free shipping on non-qualifying orders, regardless of if they were accepted through the ordering system. You will be notified should this be the case.

To keep you informed after you place your order, you will receive an Order Receipt emailed to you to confirm your order details. Once your order has been prepared for shipment and ships, you will receive a Shipment Notification with carrier and tracking information.